The second-hand marketplace Members Share Displeasure About Size Modifications

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

This online marketplace has altered its size classifications for women's and children's garments but did not contact all shoppers about the modification.

Digital Channels Reaction

Many shoppers and sellers are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.

The platform stated the revised method more closely matches other platforms.

It has advised users to examine their items and manually change the size where appropriate, resulting in member annoyance.

Size Classification Modifications

Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.

Member Stories

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.

Required Changes

Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.

Service Background

The service features exceeding 100 million users, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods after backlash from users.

Aaron Garcia
Aaron Garcia

Marcus Thorne is a UK-based business strategist with over 15 years of experience in digital transformation and enterprise consulting.